Privacy policy

Last updated: November 27, 2025

Returns Policy – Beamin

We want you to love your purchase. If something isn’t quite right, we’re here to help.

30-Day Return Window

You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unworn or unused

  • With all tags attached

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

How to Start a Return

To request a return, please email us at beaminmerch@gmail.com.

Once your return is approved, we will:

  1. Provide a return shipping label, and

  2. Send instructions on how and where to send your package.

Important: Items sent back to us without requesting a return first will not be accepted.

Please send all approved returns to:
[INSERT RETURN ADDRESS HERE]

You can also contact us anytime at beaminmerch@gmail.com for any questions about returns.

Damages and Issues

Please inspect your order on arrival and contact us immediately if:

  • Your item is defective

  • Your item is damaged, or

  • You received the wrong item

We’ll evaluate the issue and work with you to make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalised products (e.g., made-to-order merch)

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you’re unsure whether your item qualifies, please contact us before returning it.

Exchanges

The fastest way to ensure you receive the correct item is to:

  1. Return the item you currently have (via the process above), and

  2. Place a new order once your return is approved.

Refunds

After we receive and inspect your return, we’ll notify you if your refund is approved.

If approved:

  • Funds will be returned to your original payment method within 10 business days

  • Please allow additional processing time from your bank or card provider

If it has been more than 15 business days since approval and you have not received your refund, please email us at beaminmerch@gmail.com.